Philips in Costa Rica Celebrates 11 Years of Leadership in the Medical Industry

Healthcare technology leader Philips in Costa Rica is celebrating 11 years of operations in the country, marking over a decade of sustained growth, innovation, and social impact. Since its establishment, the company has distinguished itself as a strategic driver of economic and social development, bringing high-quality employment opportunities and advancing healthcare solutions that benefit millions globally. Guided by its purpose of improving people’s lives through meaningful innovation, Philips emphasizes that this milestone reflects its ongoing contribution to delivering better healthcare to more people.

“Celebrating 11 years of operations in Costa Rica reflects the confidence the company has placed in the country and in its human talent. We have built a solid operation, with world-class processes and a clear vision for sustained growth,” said Mario Barquero, the company’s plant manager in Costa Rica.

Driving Economic and Social Development

Over the past 11 years, Philips in Costa Rica has become more than just a manufacturing hub. Its operations have generated direct and indirect employment that supports thousands of families, reinforcing the company’s role as a catalyst for local development.

Key contributions include:

• Job creation: Direct and indirect employment opportunities for thousands of families.
• Talent development: Strengthening local capabilities and building a skilled workforce.
• Industrial growth: Supporting a robust industrial ecosystem in Costa Rica.
• Sustainability practices: Integrating technology, innovation, and collaboration to support efficient and environmentally responsible healthcare systems.

“Philips in Costa Rica has a clear commitment to sustainability and long-term value creation. Our technologies and processes are designed to generate a positive impact on patients, healthcare professionals, and communities alike,” added Barquero.

A Center of Excellence in Medical Devices

The Alajuela-based plant has become the largest medical device manufacturing site for Philips globally and a recognized center of operational excellence. Key features of the operation include:

Three strategic business units:

• Devices for cardiovascular procedures
• Solutions for sleep apnea treatment
• Hospital patient monitoring technologies
• Global impact: Over 16 million medical devices were exported in 2025 alone.
• Operational excellence: Highlighting the efficiency, innovation, and expertise of the Costa Rican workforce.

This underscores Costa Rica’s strategic importance in Philips’ global supply chain and its ability to deliver high-quality healthcare solutions internationally.

Investing in Human Capital

Human capital growth has been a cornerstone of Philips in Costa Rica. Since operations began in 2015, the workforce has steadily grown to over 2,850 employees. Highlights include:

• Internal promotions: Nearly 70% of vacancies filled internally each year, with over 150 employees promoted in 2025.
• Skill development: Programs for technical training, soft skill enhancement, and internal rotation.
• Female leadership initiatives: Coaching programs for women in a workforce where women represent 60% of total employees.

“Our employees are the foundation of our success. Their commitment, skill, and creativity have allowed us to maintain the highest standards of quality and innovation,” said Noelia Cascante, operations manager for Philips in Costa Rica.

Organizational Culture and Employer Brand

The corporate culture at Philips in Costa Rica is defined by a continuous pursuit of excellence, respect, humble leadership, and improvement. Key pillars include:

• Employee engagement: Building a strong connection between staff, families, and corporate purpose.
• Social responsibility: Programs that focus on health, education, and environmental sustainability.
• Inclusive leadership: Encouraging internal development and promoting a culture of excellence.

“Our employer brand is built every day from the experience of our employees and their families. We are committed to internal development, inclusive leadership, and a culture based on excellence,” explained Cascante.

Driving Innovation in Healthcare

Innovation remains at the heart of Philips in Costa Rica. The company continuously integrates technology and knowledge to enhance patient outcomes and improve hospital efficiency. Core innovation highlights include:

• Advanced automation: Improving manufacturing efficiency and product quality.
• Digitalization: Leveraging technology to streamline processes and enhance product performance.
• Sterilization capabilities: Ensuring products meet the highest international healthcare standards.

“The combination of innovation and human talent allows us to produce medical devices that meet the needs of patients around the world. Our Alajuela plant is a hub where technology, expertise, and sustainability intersect,” said Barquero.

Looking Ahead: Sustained Growth and Opportunities

As Philips in Costa Rica moves forward, the company remains committed to strengthening its value proposition as an employer and as a global healthcare leader. Its strategic focus includes:

• High-value work experience: Offering professional growth and well-being initiatives.
• Talent development: Expanding training and leadership programs.
• Sustainable operations: Continuing environmentally responsible practices that benefit employees and communities.

The company’s commitment to excellence, social responsibility, and innovation ensures its impact on healthcare and economic development will continue to grow in the years ahead.

Conclusion

The 11th anniversary of Philips in Costa Rica is more than a milestone; it is a testament to the company’s sustained commitment to improving lives, fostering talent, and supporting economic and social development. Key takeaways from the company’s journey include:

• Innovation-driven operations improving healthcare globally.
• People-centered culture fostering professional growth and inclusivity.
• Sustainable practices generating positive social, economic, and environmental impact.

“Philips in Costa Rica has built a legacy of trust, quality, and innovation. We are proud of what we have accomplished and excited for the next chapter of growth and impact,” said Cascante.

By integrating technology, human talent, and sustainable practices, Philips not only strengthens its global position but also ensures that its operations in Costa Rica continue to generate positive outcomes for patients, employees, and the wider community.